customer login

txttools Vision, Mission & Culture

Vision

Creating world class communication and mobile learning tools to empower and connect everyone wherever they are on the planet.

Mission

• To build a robust, sustainable, profitable business
• To ensure everyone in the business prospers – employees, shareholders and management team
• To build world leading, ‘best in class’ mobile communication tools
• Provide the environment for people to better manage their lives
• Facilitate a learning environment that is on the learners terms – learning anytime, anywhere, anyhow
• Empowering people to communicate thoroughly, wherever they happen to be
• Maximising human potential through communication
• Continue to be innovative, everything we do is the best it can be
• Have a global vision for the business, always work to make that vision reality
• Continue to push new frontiers in technology whilst remaining digitally and socially inclusive

Points of Culture

The 3 P’s

At all times I will maintain a positive, productive and professional outlook.

Commitment

I commit 100 percent effort until I succeed. I am committed to the Vision, Mission, Culture and success of txttools, its current and future team, and its clients at all times. I will always recommend products and services of txttools prior to going outside the company.

Ownership

I am truly responsible for my actions and outcomes and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change.

Integrity

I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate any potential broken agreements at the first opportunity and I clear up all broken agreements immediately.

Excellence

Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant and never-ending improvement and innovation.

Communication

I speak positively of my fellow team members, my clients and txttools both in public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication. I greet and say goodbye to people using their names. I always apologise for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.

Success

I totally focus my thoughts, energy and attention on successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. At all times, I display my inner pride prosperity, competence and personal confidence. I am a successful person.

Education

I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients learn, grown, and master too. I am an educator and allow my clients to make their own intelligent decisions about their future, remembering that it is their future. I impart practical and useable knowledge rather than just theory.

Teamwork

I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on cooperation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it and am compassionate to others who ask me.

Balance

I have a balanced approach to life, remembering that my spiritual, social, physical and family aspects are just as important as my financial and intellectual. I complete my work and my most important tasks first, so I can have quality time to myself and with my family and friends.

Fun

I view my life as a journey to be enjoyed and appreciated and I create an atmosphere of fun and happiness so all around me enjoy it as well.

Systems

I always look to the system for a solution. If a challenge arises I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution. I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity.

Consistency

I am consistent in my actions so my clients and team mates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.

Gratitude

I say thank-you and show appreciation often and in many ways, so that all around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and the wins of my clients and team. I consistently catch myself and other people doing things right.

Community

I am part of a community in my workplace, in our industry and in my personal life. I always remember that in my thoughts and actions.

Green, environmentally friendly

I am environmentally aware. I always conserve resources to the maximum, I recycle as much as possible. My aim is to do my part help to make the company ‘carbon neutral’.